Office of Public Affairs
2415 First Avenue
Sacramento, CA 95814
FOR IMMEDIATE RELEASE
December 9, 2011
Timesaving Self Service Terminals Installed at more DMV Offices
Vehicle Registration Kiosks Popular with Customers
Sacramento —Customers can now enjoy the convenience offered by timesaving Self Service Terminals (SST) at five new Department of Motor Vehicles (DMV) locations, bringing the total number of the popular blue and gold kiosks to 35 statewide.
“These machines are designed to get vehicle registration cards and tags into a customer’s hands within minutes,” said DMV director George Valverde. “Customers who cannot access the Internet, need their registration right away or have to use cash are finding the SST to be convenient and there is no waiting in line.”
The new terminals are now available at the following DMV offices:
* Lincoln Park SST relocated from San Bernardino; closed for renovation.
* SST coming soon to Bakersfield.
The easy-to-use self service station, with big touch screen monitor, accepts cash, electronic check, credit,
or debit card payments. It resembles an ATM and gives directions in English and Spanish. To see how it works, check out http://www.youtube.com/watch?v=FUssdwd3f-k
The first SST was installed in October, 2010 at the South Sacramento office. Following six months of proven success, additional terminals were placed at 24 southern California locations. As of November 25, 2011, customers have used SST’s to complete 391,807 transactions. The DMV serves an estimated 30 million customers at 169 offices annually.
For a complete list of SST locations, visit http://www.dmv.ca.gov/fo/fo_sst.htm.
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Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions. Customers can also effect transactions by calling DMV customer service at (800) 777-0133. DMV is a department under the Business, Transportation and Housing Agency.